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Is there a map update available for my Alpine navigation system?
Viewed 9407 times since Mon, Oct 9, 2017
The Update Manual for: INE-W957HD, X008U, X009U, X009-GM,  X009-FD1, X009-TND,  X009-RAM is attached to this FAQ The Update Manual for the INE-S920HD, INE-W927HD,  INE-Z928HD can be found  Here please note this Update Manual also contains map ... Read More
Cannot enter setup menu
Viewed 1390 times since Sat, Oct 14, 2017
  Vehicle is in motion or parking brake is not engaged: With vehicle in PARK, engage the parking brake, release the parking brake then re-engage the parking brake   Read More
Head unit will not turn on.
Viewed 1002 times since Sat, Oct 14, 2017
  1.   Incorrect serial number was used when flashing Maestro module:       Flash Maestro with correct serial number 2.   4 pin Maestro data cable is disconnected or damaged:       Check for proper connection or disconnected pins. 3. ... Read More
iDatalink website says invalid serial number
Viewed 800 times since Sat, Oct 14, 2017
  Call ADS at: Technical Support Support HotlineT 514.807.2888 ext. 2TF 866.427.2999 ext. 2Monday to Friday8:30am - 8:30pm Eastern Time   Read More
Cannot control DVD player properly
Viewed 771 times since Sat, Oct 14, 2017
  1.    DVD has not been set in the setup menu:        Ensure DVD is ON in HDMI SETUP menu 2.    HDMI box has not been set in the SETUP menu:        Ensure DVD is ON in HDMI SETUP menu and remote loop was cut on wire harness   Read More
What OEM features will retain when installing an Alpine Restyle System?
Viewed 701 times since Sat, Oct 14, 2017
This quick reference guide covers the retention of OEM features in their vehicle when upgrading to an Alpine Restyle system. Please contact Alpine Technical Support with any additional questions before, during or after the sale at 1-800-tech101 Read More
On Nav screen the vehicle is out of place
Viewed 647 times since Sat, Oct 14, 2017
Poor GPS signal: Ensure the recommended GPS antenna route was used. See page 6 of the installation manual   Read More
Sound mutes when vehicle is shifted to reverse
Viewed 646 times since Sat, Oct 14, 2017
  Mute on reverse is ON in the SOUND menu: Go into the SOUND SETUP menu and turn the "mute while backing up" OFF   Read More
Source banner looses custom order
Viewed 584 times since Sat, Oct 14, 2017
Source banner looses custom order Read More